Hiver
Customer support and shared inbox workflows inside Gmail
Do not mistake the interface for the product. Hiver's durable value is deliverability, security, integration, which a solo one-shot build cannot reproduce responsibly. The prompt therefore builds only the closest honest personal consolation tool.
Build verification: not recorded. How we judge buildability
What you give up
- team routing and shared inbox rules
- abuse response and security operations
- provider-grade deliverability
- push reliability across devices
Why people still pay
Hiver: Email is infrastructure. Customers pay to avoid lost messages, broken auth, spam problems, and the reputational cost of a flaky inbox.
Your build guide
The stack, security requirements, and agent rules for a focused replacement.
Before you start
- desktop development machine
- IMAP or Gmail OAuth credentials where supported
- secure local keychain access
- Explicit README warning that this is a consolation build, not a production replacement
Use these project rules and optional skill references alongside the prompt. Review each skill before adding it to your agent; the AGENTS.md export includes the same guidance.
Project rule, data: Model mail accounts, message IDs, threads, folders, and pending actions; keep stable source IDs and timestamps.
Project rule, behavior: For Gmail shared inbox, connect one user-authorized mailbox or import an exported message set.
Project rule, recovery: A reconnect must not duplicate mail; after an ambiguous send response, retain pending status until the provider confirms it.
Implementation plan
Phase 1, architecture and data
Use exactly this stack: Tauri 2 + React + TypeScript + SQLite. Model mail accounts, message IDs, threads, folders, and pending actions; keep stable source IDs and timestamps.
Phase 2, implement
For Gmail shared inbox, connect one user-authorized mailbox or import an exported message set.
Phase 3, implement
Index message IDs, threading headers, and folders; apply the one requested compose or triage action.
Phase 4, review and output
Show a message list with pending, sent, failed, and synchronized states.
Phase 5, recovery and acceptance
Verify this invariant with a saved fixture: A reconnect must not duplicate mail; after an ambiguous send response, retain pending status until the provider confirms it. State the practical limit: team routing and shared inbox rules.
Build me a focused Gmail shared inbox workflow for the personal core of Hiver. Requirements: - Use exactly this stack: Tauri 2 + React + TypeScript + SQLite. Model mail accounts, message IDs, threads, folders, and pending actions; keep stable source IDs and timestamps. - Paid product context: Customer support and shared inbox workflows inside Gmail. Build only this DIY scope: Build a local email companion for Gmail shared inbox that works on exported mail or one user-authorized IMAP account. - For Gmail shared inbox, connect one user-authorized mailbox or import an exported message set. - Index message IDs, threading headers, and folders; apply the one requested compose or triage action. - Show a message list with pending, sent, failed, and synchronized states. - Use a desktop window with source import, a work list, and result export. Required input or access: IMAP or Gmail OAuth credentials where supported; secure local keychain access. Keep credentials in .env. - Acceptance: with one labelled sample, show the input, saved intermediate state, and exported result; verify this invariant: A reconnect must not duplicate mail; after an ambiguous send response, retain pending status until the provider confirms it. - Out of scope: team routing and shared inbox rules; abuse response and security operations. Keep this a personal, inspectable workflow. - Include a README with setup, a sample input, required keys or permissions, data location, and the supported scope.
$ open in your agent (prompt prefilled, you press enter), copy the prompt or copy AGENTS.md · generated from this app's build plan
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Alternatives to building your own
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Hiver pricing
| plan | monthly | annual (per mo) | what you get |
|---|---|---|---|
| free | $0/workspace | $0/workspace | Unlimited users; 1 shared inbox; 1 tag; 1 email template; 1 send-from alias; 6 months of analytics history.Hiver in Gmail free plan; a Gmail or Google Workspace account is still required. |
| growth | $35/user | $25/user | Up to 10 users; 2 shared inboxes; 10 automations per shared inbox; 2 custom fields; 12 months analytics history. |
| pro | $65/user | $55/user | Unlimited users; 5 shared inboxes; 20 automations per shared inbox; 10 custom fields; 18 months analytics history. |
| elite | $95/user | $85/user | Unlimited users, shared inboxes, automations and custom fields; 6 custom roles; 24 months analytics history. |
free tierFree forever: unlimited users, 1 shared inbox, 1 tag, 1 email template, 1 send-from alias and 6 months of analytics history
billingmonthly + annual; 7-day Elite trial with no credit card, then choose Free or a paid plan
hidden costsPaid plans start at 2 seats; seat counts can move from 2 to 5 and then only in increments of 5. Hiver in Gmail also requires a separate Gmail or Google Workspace account; Growth is capped at 10 users.
pricing sources checked 2026-08-12 · pricing source ↗
Questions about Hiver
Can you build your own Hiver with AI?
A full replacement is not the recommended project. Do not mistake the interface for the product. Hiver's durable value is deliverability, security, integration, which a solo one-shot build cannot reproduce responsibly. The prompt therefore builds only the closest honest personal consolation tool.
What does the Hiver build prompt cover?
The prompt starts with this scope: Build a local email companion for Gmail shared inbox that works on exported mail or one user-authorized IMAP account. Full-product capabilities excluded from the comparison include: team routing and shared inbox rules; abuse response and security operations; provider-grade deliverability. Follow the implementation plan and its prerequisites before expanding the build.
How do I use the prompt, AGENTS.md and agent skills?
Start with the Hiver prerequisites and stack, then copy the prompt into your coding agent. Save the project rules as AGENTS.md in the project root. Linked skills are optional packages or source instructions for specific tasks; review their current contents and install only those matching the chosen stack. A skill does not supply API credentials or verify the finished app.
How long will this Hiver project take?
The catalogue estimate is not a true replacement; consolation build in one to two days for the limited scope. Setup, integration approvals, debugging, deployment and ongoing maintenance can add time. This is an estimate, not a delivery guarantee.
What would I give up by replacing Hiver?
team routing and shared inbox rules; abuse response and security operations; provider-grade deliverability; push reliability across devices. Hiver: Email is infrastructure. Customers pay to avoid lost messages, broken auth, spam problems, and the reputational cost of a flaky inbox.
What can I use instead of building Hiver?
Chatwoot: A proper support inbox with assignments and automations; it replaces the Gmail skin rather than living inside it. Zammad: Mature ticketing, ownership and team workflows; Gmail becomes an input channel, not the workplace. FreeScout: Shared mailboxes, assignments and internal notes without per-agent rent; you leave Gmail for PHP and MySQL. Compare all listed options at https://howtovibecodeit.dev/hiver/alternatives. Check each option's license, hosting needs and feature limits.